Thanks for your helpThe instructions outlined below should help to overcome most problems, whether you're trying to connect a traditional rotating platter hard drive, solid-state drive (SSD), or flash drive using a USB interface.WD80EZAZ Not Spinning after Windows Software RAID Set Up. Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. Time Machine dialog showing disk preferences.VPN Deals: Lifetime license for $16, monthly plans at $1 & more How to fix problems with an external drive on Windows 10My computer has gone down and I’m now without one for a while. The format is also what makes the drive compatible with Time Machine for backup on your Mac.Apples Time Machine software helps you create a backup of your Mac hard drive. Select 'Extended Mac OS (Journaled)' This is the file system you will need if you want to be able to easily transfer files back and forth between your Mac and you're My Passport drive.Fixing drive with an unsupported file systemA quick flick of the wrist sends the wheel spinning down the wire, the wheel. The light blinks but nothing is spinning or loading as usual. Does anybody know what i can do to at least retrieve all of the data i have on this hard drive. I tried calling the customer service but their service was dreadfully long.
In the case that you're out of ports, disconnect the USB hub and plug the removable driveIn directly to see if Windows 10 detects it.It can also be the case that the problem is a dead USB port on your computer. If you're connecting multiple peripherals using a hub, connect the drive directly into one of the other ports available on your computer. If your computer isn't recognizing the storage, make sure to use a good data cable.If the USB and power cables are working, you'll hear the hard drive spinning, and you'll notice a light indicator.Sometimes the problem can be the USB hub as these devices can introduce compatibility and power management issues. The cable could be damaged, or you're probably trying to use the wrong cable. Select the Assign the following drive letter option.Use the drop-down menu from the right and select any of the available letters.Quick Tip: When assigning a drive letter manually, it's good practice to use the last letter available to avoid future conflicts with automatic assignments. Click on the top result to open Disk Management.If the drive is trying to use an existing drive letter, right-click the volume and select the Change Drive Letter and Paths option. Search for Create and format hard disk partitions. Resolving letter conflictA drive letter conflict is a common problem with removable devices, and you can fix this issue with these steps: You can try resetting the connection by shutting down your computer and unplugging the external drive, then after one minute, turn on your computer and reconnect the drive.Alternatively, you can try connecting the drive to a different computer, but if this isn't working, there's a good chance the drive or controller is dead.If you know that the drive is working correctly, but it won't show up in File Explorer, the drive could be trying to use a letter already in use by another device or the drive letter may be missing. Why Is My Passport Showing Spinning Portable Hard DrivesIf you can't get the storage online, and it was recently available, that could mean the drive is corrupted, disconnected, or it's not getting power.If Windows 10 doesn't detect the drive correctly, and it appears in Disk Management with the Unreadable status, you're experiencing read and write errors, corruption, or hardware failure.In the case that you already tried the recommendations to address connection, initialization, and formatting issues, it could mean hardware failure, in which case you should consider getting a new drive.When the drive isn't available on your computer, it could also be a driver issue. Select the drive (if it's not already selected).Select the MBR (Master Boot Record) option.If the disk is initialized but it appears with "Unallocated" space, use these steps to create a volume, format, and assign a drive letter:Right-click the "Unallocated" space, and select the New Simple Volume option.Once you complete these steps, the drive should be accessible from File Explorer.If your drive won't show up in File Explorer, and it appears as "Offline" in Disk Management, you can use the following steps to fix the issue:If the drive appears "Offline," right-click it, and select the Online option.After completing the steps, you should be able to start using the storage as usual. Also, it'll show up in Disk Management as "Unknown" and "Not Initialized." Typically, this problem will happen more often when installing an internal hard drive originally from another computer, but it can happen to portable hard drives.If this is the case, you can quickly initialize the drive using these steps:If the drive appears "Unknown" and "Not Initialized," right-click it, and select the Initialize Disk option. Under "Volume label," select a name for the drive.After completing these steps, the drive will be formatted with a supported file system, and it should be available through File Explorer.Sometimes, when connecting an external drive that has never been initialized and formatted, or you're using it on another computer, Windows 10 may not detect the drive correctly. Dirt 2 download for macSearch for Device Manager and click the top result to open the experience.Right-click the external drive with the problem and click the Update driver option. Updating device driversIf Device Manager shows a yellow or red mark on the external drive, it's likely that this is a driver problem.To install the latest driver, use these steps: You can install the most up-to-date driver available, or you can reinstall the same driver to see if it helps the computer detect the drive.
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